“We’ll be in touch.”
I also found the insurance denial letter I’d shoved in my purse a few weeks earlier. Ruby’s surgery — the one that could restore her hearing almost completely — wasn’t covered.
It was elective; and that word made my blood boil.
I called the number printed at the bottom of the letter and waited through three rounds of hold music before a woman answered.
“I’m calling about my daughter’s claim,” I said. “It was denied.”
Ruby’s surgery wasn’t covered.
“Name and date of birth, ma’am?”
I gave it.
“Yes,” she said. “The claim was denied under category 48B. Elective intervention.”
“So hearing me say ‘I love you’ is a luxury?” I said. “Put a supervisor on.”
A pause.
Then she said, “One moment.”
“The claim was denied under category 48B.”
The supervisor came on with the same rehearsed tone, just warmer.
“Ma’am, I understand you’re upset — “
“No,” I cut in. “You understand I’m persistent. This surgery restores essential function. I want a formal review, and I want the criteria in writing.”
Silence. Then a slow exhale.
“I want the criteria in writing.”
“We can reopen it,” she said. “You’ll need supporting documentation.”
“Good,” I said. “Tell me where to send it.”
I hung up before I said something I couldn’t take back.
“You’ll need supporting documentation.”
**
Later that day, Detective Vasquez called.
“We got someone to look at the card, Natalie,” she said. “Digital forensics and a lawyer. It’s secure. Would you like to come in?”
I met them at her office; the lab tech explained things slowly and kindly.
“This card holds the wallet key,” he said. “Bitcoin — early days. 2010.”
“Would you like to come in?”
“Bitcoin? My mom?! Seriously?” I said. “Is it worth something? Anything?”
“It’s worth more than something,” he said, chuckling.
The screen lit up with a number that made my hands go numb.
The story came in fragments, like sunlight through blinds.
“Is it worth something? Anything?”
“We finally traced where the locket came from,” Detective Vasquez said. “From a secondhand store downtown. 2010.”
“Yes, I knew that,” I said. “I found the receipt the other day. I can confirm that.”
“And she wrote down more than just the note. We found a scanned document stored with the wallet key.”
She nodded to the lab tech, and he clicked a file and opened a scan of a handwritten note.
“I can confirm that.”
“He said it would change my life. I didn’t know what it was. But I knew it wasn’t for me. Natalie, this is yours.”
I blinked hard.
There was more.
“His name was Emmett. I found him sleeping behind the church basement. I gave him pie and a cup of coffee. He said it reminded him of his mother’s homemade pie.
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